MAINTENANCE


Procom has been providing system design and solutions since 2004...  

From analog to digital ... from single-site to multi-site ... from conventional to trunked, radio to IP Networking, and more ... our Technical Services Group is qualified to provide service for a diverse spectrum of communication systems.   


SERVICE MAINTENANCE AGREEMENTS

Save time and money by getting a Maintenance Agreement for all of your communications equipment.  Procom offers various service plans for the communications systems we install. Contact us for more information.


TECHNICAL EXPERIENCE 

  •  Our first-rate Technical Services Group has a total of 198 years of combined technical experience. 
    • Distributed antenna systems
    • Frequency interference testing
    • Coverage studies & recommendations for tower site selection
    • Bandwith capacity analysis
    • Troubleshooting 
    • Proper grounding procedures & best practices
    • Radio to IP Networking
    • Current and emerging technologies

 


CUSTOMER SERVICE IS NOT JUST A DEPARTMENT HERE AT PROCOM.  IT'S OUR WAY OF DOING BUSINESS.


  • Reduce the chance of crippling breakdowns 
    • When communications equipment breaks down at a critical time, not only is it inconvenient but it can mean lost business, productivity, and increased risk. If the need for two-way radio communications is great enough to have purchased a system in the first place, why not insure it with a full-service contract?
  • Prolong equipment life 
    • Studies prove that equipment that undergoes regular, scheduled maintenance will outperform and outlast equipment that is serviced only when it fails, saving you money in the long run.
  • Your service gets top priority 
    • If you do experience a system breakdown, your problem is our top priority. You can be assured that the technicians who are most familiar with your system and equipment will be on the job quickly -- and stay until the job is done. We often stock the most commonly needed parts for the specific equipment listed on your contract.
  • Know your annual costs 
    • Annual maintenance contracts stabilize your costs and eliminate surprises. 
  • Your preventative maintenance is done at our mutual convenience 
    • When we inspect your equipment, it will be done at a time that least disrupts your operation. We will schedule it when technicians most familiar with your equipment are available.
  • Save time 
    • Regularly scheduled maintenance keeps your equipment in top operating condition and reduces downtime.​

OUR GOAL IS TO MAKE YOU A CUSTOMER FOR LIFE BY TREATING YOU AND YOUR ORGANIZATION WITH HONESTY AND INTEGRITY.